Frequently Asked Questions

Applying for our apartment homes is simple and fully online. Once you submit your application, our leasing team reviews it promptly and keeps you informed every step of the way. We’re here to make your move-in experience smooth, transparent, and stress-free from start to finish.

Residents can easily submit maintenance requests through our online resident portal anytime, day or night. Our 24/7 on-site maintenance team responds quickly, prioritizing urgent needs while ensuring every request is handled with care, quality, and clear communication.

Your apartment home will be professionally cleaned, inspected, and move-in ready. Our team will be available to welcome you, answer questions, and walk you through your home so you feel comfortable and confident from the moment you arrive.

We keep you connected through email updates, our resident portal, and social media. We also ensure our monthly newsletter is posted in all common areas in case you miss the email! From community events to important announcements, you’ll always know what’s happening and feel part of the community.

Enjoy classic comfort with modern conveniences, including two dog parks, a playground, swimming pool, grilling cabana, and picnic areas. Take extraordinary mountain views along the walking trail and from your patio, stay active in the weight and cardio rooms, and an on-site laundry facility. Select units have attached garages if you’re looking for additional space. Our welcoming clubhouse hosts weekly events, and evenings by the fire pit make this community feel like home.

Yes! We love your furry family members and welcome pets in our community. Breed restrictions and fees may apply, so we encourage you to reach out to our leasing team for full details.

Reserve at Asheville combines breathtaking mountain views with the comfort of a welcoming, amenity-rich community—perfectly positioned in one of Asheville’s most desirable neighborhoods. Enjoy easy access to local shops, everyday conveniences, and charming eateries, all just minutes from downtown Asheville’s vibrant arts, music, and food scene. Outdoor lovers appreciate being close to scenic parks, hiking trails, and the natural beauty of the Blue Ridge Mountains.

Inside the community, residents enjoy resort-style perks like a sparkling pool, clubhouse with weekly events, fitness center, walking trails, dog parks, and cozy outdoor gathering spaces. With peaceful surroundings, friendly neighbors, and the best of Asheville right at your doorstep, Reserve at Asheville offers a lifestyle that feels both connected and comfortably tucked away.